Troubles listening?


Make Sure that:

1. The volume of your PC is not at minimum or muted.
2. You have your speakers properly connected and turned on.
3. You have installed all the audio plug-ins according to your browser and operating system. In the case you don't, the panel on the player should automatically invite you to download them free. (For further information you may go to Technical Issues on Frequently Questions)

Even so with some radio stations you may find that:

A. It's very difficult to connect to the station and you have to try several times to do so.
Radio Stations on the internet are able to stream to a limited number of user simultaneously (this varies according to their technology). When this amount is exceeded it's impossible to reach the station. There's no other option than to try again until finally connects.

B. I've tried several times, the radio station just doesn't work.
Maybe Stream URL has changed and need to be updated on our database. If this is the case, then just click on "problems with the radio station" below the display on the Player, we will fix it as soon as possible.

C. Why does the audio sometimes interrupt or keep "buffering"?
This is mainly due to congestion in the network. You may find difficulties accessing stations if you are sharing your internet with several pcs (very common at the office). It also could be due to your internet connection, not having enough bandwidth to listen to that particular station. In these cases there is nothing you or us can do except changing to a broader bandwidth connection or share your internet connection with fewer people.



If you have any other question, please write us explaining what your problem is in our contact form or to support@radiobeta.com and we'll try to find a solution.